Terms of sale.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange as described below.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [store@0ftaway.com] to initiate the return process. Place the item securely in its original packaging and mail your return to the following address:

0Ft Away Store RETURNS

1406 Lake Shore Dr, Unit C, Columbus, OH 43204, USA

Please note, you will be responsible for all return shipping charges (unless the item was damaged upon receipt). We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned or exchanged:

  ●  Festival or Ticket Packages (please review terms for you specific purchase)

  ●     Sale items are FINAL SALE and cannot be returned.

*For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: store@0ftaway.com